KYC Team lead / Quality Assurance

We are looking for an experienced KYC Team lead / Quality Assurance specialist to support our banking client in their Fin Crime Onboarding Team. In this role, you will be responsible for conducting end-to-end Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews, managing complex in-depth cases, and ensuring compliance with both regulatory requirements and client policies.

This is a great opportunity to join our fast-growing business within our CLM department working with some of the world’s leading financial institutions. The preferred candidate will demonstrate an entrepreneurial spirit with a ‘hands on’ pragmatic and flexible approach as we develop this fast-growing business area.

Key Responsibilities:

Perform CDD and EDD on the "new to bank" NBFI, MSB, Aggregators, PSPs and EMI clients of this bank

• Demonstrate a deep understanding of the firm’s Anti-Money Laundering (AML) policies, identifying necessary updates, new requirements, or renewals of information/documents held on file.

• Gather, analyse, and assess KYC documentation to ensure it meets both regulatory requirements and internal standards, focusing on accuracy and completeness.

• Source relevant client data from approved public and regulatory databases, adhering to prescribed methodologies outlined in internal procedures.

• Identify, evidence and verify Core entity information, Beneficial ownership and control structure, Flow of funds,  intended purpose of the account, Source of funds and source of wealth

• Perform Sanctions, PEP (Politically Exposed Person), and Adverse Media Screening using advanced third-party tools, ensuring that client relationships meet the required compliance standards.

• Perform a Financial Crime Framework assessment of the client against the bank's defined templates and procedures (covering the end client's AFC policies, client files, CDD procedures, CRA processes, SAR handling, transaction monitoring, training, governance, use of agents, etc.)

• Conduct a Virtual site visit on the end client being onboarded (Controls Call) to assess and validate that the Financial Crime Framework of the client is operating effectively - this will require using expertise, judgement as well as the prescribed guidance set out in procedures.

• Compile final CDD packs, ensuring all required documentation is captured, validated, and stored in accordance with the firm’s policies and applicable regulations to then be reviewed by the bank's Quality Control team

• Maintain high-quality standards

• Regularly update key stakeholders, on the progress of KYC reviews, identifying any potential issues or bottlenecks and escalating concerns as necessary.

• Proactively identify and resolve potential issues or blockers in the KYC review process, working collaboratively with other departments to find practical solutions.

• Engage directly with the Front Office, the bank's KYC team,  other internal departments as well as the clients to obtain, assess and verify the necessary information and documentation required for KYC/CDD reviews.

Essential Skills and Experience:

• Experience in performing in-depth EDD on NBFIs and MSBs (Non Banking Financial Institutions, Money Services Business)

• Deep understanding of global AML/KYC regulations, including UK and EU regulations, and key industry guidelines (FATF, FCA, FinCEN, etc.).

• Proven ability to perform KYC reviews across a wide range of institutional clients, including complex structures such as corporate entities, funds, trusts

• Expertise in PEP, Sanctions, and Adverse Media screening, with experience using leading third-party screening tools and systems.

• Ability to process and analyse large volumes of complex information with exceptional attention to detail.

• Strong knowledge of KYC onboarding processes, including client identification, document verification, and regulatory compliance.

• Ability to work efficiently under pressure, manage multiple priorities, and meet tight deadlines in a demanding, high-stakes environment.

• Exceptional verbal and written communication skills, with the ability to liaise effectively with senior stakeholders and present complex findings in a clear and concise manner.

• Proficient in using a variety of IT systems and databases to facilitate the KYC review process.

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a fixed-term contract/permanent, full-time position located in London. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for the UK is mandatory.

Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients' offices or our own offices depending on the client) aligns to what our clients' policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require. However, some of our clients have now moved up to 4 days and even 5 days in the office and we require candidates to be flexible to meet our client demands.

Who We Are:

Delta Capita Group is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualised services for financial institutions for non-differentiating services.

Our 3 offerings are:

• Managed Services

• Consulting & Solutions

• Technology

To know more about Delta Capita and our culture click here: Working at DC - Delta Capita